Question No 1

A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

Choose the Choices:

Change the Organization - Wide Default settings for Case to Public Read/Write

Create or modify a sharing set for the Profile used for the Site that gives access to Cases

Create or modify a permission set that gives access to Cases owned by the support team

Create or modify a share group for the Profile used for the Site that gives access to Cases

Question No 2

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications. What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

Choose the Choices:

Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

Set Org - Wide Defaults for External Users to Hidden for everything

Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts

Set Org - Wide Defaults for External Users to Private for everything

Question No 3

A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?

Choose the Choices:

Create a master - detail relationship between Regulatory Code and Assessment Indicator

Use the Regulatory Code Assessment Indicator junction object

Use the Assessment Indicator Regulatory Code junction object

Create a lookup relationship on both objects to a junction object called Regulatory Code Map

Question No 4

A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections. Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

Choose the Choices:

Question No 5

A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

Choose the Choices:

Practice Salesforce Public-Sector-Solutions Exam Questions

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