A company that provides cloud services has operation processes in place for service delivery. The following information is desired: Measure consumption against available resources Track usage thresholds Produce usage trending reports What type of process would provide this information?

A company is designing their service catalog. They plan to manage access to offered services based on the job functions of their consumers. What is this an example of?

An IT organization for a medium sized grocery retailer is considering adopting ITaaS. As a first step, they performed an inventory of all existing IT capabilities to determine the ones that could be offered as stand - alone services to their lines of business through a service catalog. As a cloud architect on the IT team, what would you recommend?

You have been asked by a recently formed DevOps team to qualify the principles for Continuous Delivery. Which method falls outside the practice of continuous delivery?

DRAG DROP A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process? Answer: