XYZ operates a national chain of restaurants.
Which THREE of the following are external environmental drivers for XYZ?
Question No 2
Which of the following of Porter's Five Forces would affect the power of suppliers?
Question No 3
Which TWO of the following are economic factors?
Question No 4
LMN is a medium sized Organization which has faced a number of challenges due to the recent
economic recession. In the last 3 years, its profits have fallen each year and it has made 10% of its
staff redundant during the same period. LMN has a hierarchical structure with formal lines of
communication. All of the key business decisions are made by a small senior management team, as
the senior managers believe that they have the most experience to make these decisions.
LMN has recently hired an external change agent to review its activities and to make
recommendations on what it must do to ensure its survival. Having spent several weeks talking to
staff and observing the activities and management processes of LMN, the external change agent has
made the following recommendations:
1. Reduce the management levels within LMN, as this is limiting its ability to respond effectively to
customer demands.
2. Allow some of its staff to take part in the decision making process, as much experience and
expertise is being overlooked when making key business decisions.
Which TWO of the following elements of the Cultural Web will be most affected by the change
agent's recommendations?
Question No 5
Which THREE of the following frameworks are used solely to evaluate the external environment of
an Organization?