Question No 1

Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)

Choose the Choices:

Domain validation certificate

Digital certificate

Self - signed certificate

Certificate authority certificate

Root certificate

Question No 2

What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

Choose the Choices:

defined as Configuration Based

VMware vSphere is optional

VMware vCenter is required

defined as Rule Based

VMware vSphere is required

Question No 3

To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end - to - end reporting context when an agent transfers a call to another ICM Skill Group?

Choose the Choices:

Question No 4

Which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode when using microapps?

Choose the Choices:

CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE. VXML Gateway

CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway

CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway

CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway

Question No 5

What are two components of Cisco VOS? (Choose two.)

Choose the Choices:

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