Six Sigma refers to a process whose output has at least 95% of its data points within 6 Standard
Deviations from the Mean.
Question No 2
Training cost is $3,000 and a project required an initial investment of $12,000. If the project yields
monthly savings of $1,800 beginning after 3 months, what is the payback period in months (before
money costs and taxes)?
Question No 3
The ROI for a project is a measurement metric that stands for Return on Investment and is one of the
methods used to measure the success of a Lean Six Sigma project.
Question No 4
The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and
Control.
Question No 5
Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a
product or service.